testimonials

We understand the value of personal recommendation and hope you will take time to read through
a few of these testimonials. These are all existing Optix users and represent almost 300 of our
live sites. You can filter these testimonials by which system the writer previously used and
upgraded from. Where possible we have also provided a link to our customer’s web site

  You can use this drop down to filter by previous PMS system used

Faisal Bashir Ellis Bass Optometrists

Joined in 2003 | Previous System - New setup

We have been using Optix for nearly 10 years now and I can certainly say it is one of those essential, 'must have', tools that every practice needs. The software does everything you need it to including paperless clinical records, managing our contact lens direct debits and sending out patient Read more

Nawal Dave Dave Opticians

Joined in 2012 | Previous System - SAS

After a whole year of indecision over which new computer system to install in our practice, in August 2012 I finally decide to install Optix because I liked the idea of a system that is constantly updated, providing constant support and constant offsite backup of data using the latest cloud Read more

Mike EdmansGardiner Opticians

Joined in 2012 | Previous System - SDS

Gardiner Opticians introduced Optix 6 months ago, having used paper for virtually everything before - we had more filing cabinets than anything else in the practice. After a few weeks of entering our product catalogues into the system, we moved over to Optix overnight. All our systems were running Read more

Ronan McKennaVisioncare Opticians (2 Sites)

Joined in 2008 | Previous System - New setup

We have been Optix users for 5 years and, while it was always an excellent system, it has constantly evolved and improved throughout this time. Optix is a vital part of the development of our practices.

Prof James WolffsohnAston University

Joined in 2007 | Previous System - Optisoft

We have been using Optix Software to run all our public clinics at Aston University for over 5 years now and have found them to be superb. The software is easy to use, highly intuitive and Optix staff have always been very responsive in responding to and resolving our complex demands on their Read more

Bob Thomas-Carter Thomas Carter Opticians

Joined in 2010 | Previous System - Bespoke

Support desks get a lot of bad press, they are the sharp end of customer service. Optix are a case study of how to run a good support desk. The staff are approachable not remotely defensive and keep listening until they understand the issue. They also stick with the issue even if it’s not a Read more

Alan McCandlessMcCandless Opticians

Joined in 2013 | Previous System - Acuitas

Optix has been a transformation to our practice management. It works faultlessly and any queries are dealt with immediately by support. The biggest difference that sets Optix apart is its superb support team who are so helpful and knowledgeable and consistently over deliver. The forum is also Read more

Daska Barnett Specs of Kensington

Joined in 2011 | Previous System - Optisoft

The Support Team at Optix are excellent, always charming, patient and helpful, no matter how many times you call them.

Fergus Bain Alexander Bain & Murray Opticians (3 Sites)

Joined in 2007 | Previous System - Bespoke

You expect technical excellence and savvy computing solutions from any IT provider and Optix are well ahead of the curve, however what sets Optix apart is the ease of access to skilled support staff ingrained with a genuine passion to be the best in the field.

Stuart TownsendNewbold Opticians

Joined in 2011 | Previous System - Bespoke

Optix is a complete solution. The system is excellent and does everything you would expect and more. The incremental updates and improvements and comprehensive support are fantastic. The system helps me run my business better... 10/10

  Page 1 of 10  Next >