testimonials

We understand the value of personal recommendation and hope you will take time to read through
a few of these testimonials. These are all existing Optix users and represent almost 300 of our
live sites. You can filter these testimonials by which system the writer previously used and
upgraded from. Where possible we have also provided a link to our customer’s web site

  You can use this drop down to filter by previous PMS system used

Helen O'Brienthe Optical Shop

Joined in 2011 | Previous System - None

We moved from Optisoft and have been really delighted we made the move. Really like the Eye Exam format and the easy interface with our fundus camera. The reporting in the business intelligence element is really easy to use and is so powerful in allowing us to track our progress. And having lived Read more

Simon FalkSimon Falk Eyecare

Joined in 2013 | Previous System - See 20/20

We had planned a 3 month window in which to change PMS systems to Optix. Our previous supplier decided they would threaten to cut us off over a bank holiday weekend. The team at Optix, sorted data transfer and had us up and running and trained enough to work within 3 days. Having now used the Read more

Vinesh PatelBromley Eye Centre

Joined in 2009 | Previous System - Optisoft

We have been using Optix since 2009 and have found to be a great product that is always evolving and with superb customer support

Deven Lakhani Hammond Opticians

Joined in 2009 | Previous System - Focus

We have been using Optix since October 2009 and have been impressed with its functionality and versatility. The fact that new ideas are constantly introduced is great, and the support team are amazing.

Adrian DobinsonAdrian Dobinson Opticians

Joined in 2005 | Previous System - New setup

I installed Optix as part of my practice start up in 2005. The software was in its relative infancy then, and my decision to use it was based mainly on the fact that there was no significant initial financial outlay, just a monthly fee. Over the years, I haven't begrudged the monthly payments as Read more

Elizabeth Evans Evans Opticians

Joined in 2008 | Previous System - Bespoke

Would I recommend Optix as a practice management system? Absolutely! Firstly it is really user friendly. Right from the start we all used Optix very quickly. Any help we needed was readily given by Optix staff. This is one of its great features. Optix staff are readily available by phone and Read more

Luisa Simo Plymouth University

Joined in 2012 | Previous System - New setup

We have installed Optix in our University clinic because its highly clinical approach. We believe our students will find it easy to learn. The technical support offered is excellent.

Charles Bill Bill Opticians (4 Sites)

Joined in 2010 | Previous System - Bespoke

I am a great supporter of Optix. I have used them for some years and have been very pleased with the complete package. The software is not just a booking and record system but a package able to run multiple sites. It is very reassuring to know that with the software there is a great support team Read more

Nawal Dave Dave Opticians

Joined in 2012 | Previous System - SAS

After a whole year of indecision over which new computer system to install in our practice, in August 2012 I finally decide to install Optix because I liked the idea of a system that is constantly updated, providing constant support and constant offsite backup of data using the latest cloud Read more

Andrew KeyesKeyes Eyecare

Joined in 2014 | Previous System - Focus

A move to a new PMS is never an easy decision but our dealings with Optix have demonstrated their commitment to being a market leader PMS provider with exceptional customer service. We had a difficult start and concerns about how we'd manage with the new system in the first couple of weeks which Read more

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