You can use this drop down to filter by previous PMS system usedBrian Montgomery Montgomery Optometrists (4 Sites)
Joined in 2007 | Previous System - Metspex
We have been delighted with the performance of the Optix system. It does what it says on the tin. It is a business system which has a few operating quirks which are all on the Optix wish list for future fixes. It is a reliable system giving good recall and details for marketing and patient contact. Read more The Direct Debit facility is flexible allowing collections for both spectacles and contact lenses.
The support team are excellent when called upon even for some small simple problems.
We looked long and hard before changing our old system and haven't been disappointed by the choice we made.
Tony LawrenceThe Vision Centre
Joined in 2004 | Previous System - New setup
We are in our tenth year as a user of Optix and quite simply it has become the cornerstone of our practice! it is simple to use, quick to respond, robust and reliable. I Have used many practice management systems both 'off the shelf' and 'bespoke' and quite simply none of them are a shade on Optix. Read more Our Optometrist loves the clinical modules, the staff love the diary and dispensing modules, My wife loves the administration functions and I get a fantastic insight into the performance of my business from the Business Intelligence module. The functionality of the system pays for itself in man hours saved, allowing us to focus more time on our patients. If you are thinking of switching to Optix, it really is a no brainer!
David SamuelEyesite Opticians (4 Sites)
Joined in 2010 | Previous System - Bespoke
Choosing the right computer system for your business is essential for success. Having used Optix for two and a half years now, I am confident we made the right decision for Eyesite. They have a good understanding of the business side of optics with the Business Intelligence module, as well as Read more developing the clinical, dispensing and reception elements to help run a practice more efficiently and effectively on a day to day basis.
I would encourage people thinking about changing systems to look very closely at what they need from a system and spend the necessary time to ensure they make the right choice.
Finlay RosenburghRosenburgh Optometrists
Joined in 2010 | Previous System - Focus
We’ve used other practice software before BUT
I’ve never had the standard of service we get from Optix
they treat all clients as special
so I thought I should return the compliment
What makes Optix special?
What makes Optix tix?
It’s all their good folks who’ll get you out of a fix!
Read more
Pleasant chaps, and now two chapesses
will help sort out all of your messes.
TeamViewer ON and here they come,
controlling your screen,
saving the hour,
I’m sure they have some Superpower.
They have terrific software and tools for business too.
Intelligence they call it, which will definitely help you
to improve your margins and make lots of dosh.
So you can buy a new Beemer or Porsche.
and more importantly get time off to play golf!
Hassan MohamadDocker & Wilson
Joined in 2010 | Previous System - Optinet
Having been Optix users for over 3 years now, I can genuinely say it was one of the best business decisions I ever made. Although moving systems is always tough, the control that Optix has given us over our KPIs, business intelligence, Direct Debit payments and general practice tasks is Read more phenomenal. It is as powerful as it is intuitive, saves time (hence money!) and definitely gives you information that will change the way you do business.
Aside from the system itself, customer service is excellent and the relationship between users and the company is warm and unique – very un-corporate: A breath of fresh air!
Amy MatthewsBainbridge Optometrists (5 Sites)
Joined in 2010 | Previous System - SDS
Optix is a fantastic company to work with. For us it means all our computing needs are under one roof. The customer support is excellent and everyone there goes above and beyond to help.
David HarrisbergMiltons Eyecare
Joined in 2004 | Previous System - Optisoft
Miltons Eyecare was one of the first practices to make use of Optix Software. Over the last 10 to 12 years Optix has made huge advances in the Optometric Soft Wear field to what I believe is today the Industry Standard. The company never stands still. It listens to the needs of its customers which Read more in itself drives progress.
Support is great. Optix is vast. One can make use of the different modules to suit individual practice needs. I am sure the BI Module is the most advanced of any contemporary program available.
Although we ourselves do not use Optix in it’s full capacity I can only say that we have been totally happy with the service received and hence have never felt the need to move away.
Helen O'Brienthe Optical Shop
Joined in 2011 | Previous System - None
We moved from Optisoft and have been really delighted we made the move. Really like the Eye Exam format and the easy interface with our fundus camera. The reporting in the business intelligence element is really easy to use and is so powerful in allowing us to track our progress. And having lived Read more through a previous computer crash with no recent back-up, the security that everything is held securely on a remote server is very comforting. Also a fan of a fixed monthly fee with no up-front payment and no upgrade charges
Richard PetrieRichard Petrie Optometrists
Joined in 2008 | Previous System - IRIS
We changed to Optix nearly five years ago. Since then I have had no reason to regret the move at any time. Outstanding among the many benefits I regularly appreciate are the security afforded by their regular remote backups; the ease of moving from one record to another during a consultation; the Read more wide range of business data available whenever I want it; the remarkably cost efficient remote mailing service; the way upgrades happen overnight so as not to waste practice time and above all the fantastic support on the rare occasions that it is needed.
Robert FouldsDonovan Smith Opticians
Joined in 2008 | Previous System - Optisoft
Great system, great people.
The team are always very enthusiastic to receive our input and to apply fine tuning, to what I believe is already the best management software out there.