testimonials

We understand the value of personal recommendation and hope you will take time to read through
a few of these testimonials. These are all existing Optix users and represent almost 300 of our
live sites. You can filter these testimonials by which system the writer previously used and
upgraded from. Where possible we have also provided a link to our customer’s web site

  You can use this drop down to filter by previous PMS system used

Douglas MillarBird & Fairley

Joined in 2007 | Previous System - Bespoke

For me the change to Optix has probably been the best business decision I have made. Optix is a superb tool that interacts with your patient at every part of the patients journey. It is so flexible that you can use as much or as little as you want without making things complicated, but the more you Read more

Alastair Wade Wade opticians (7 Sites)

Joined in 2006 | Previous System - Acuitas

We have found Optix to be the most comprehensive optometric management tool available. It not only looks after our patients records, but of equal importance it is the complete solution for every aspect of running and understanding the dynamics of our group of practices. The constant development of Read more

Jo Cashell Coton & Hamblin (2 Sites)

Joined in 2008 | Previous System - Optisoft

Moving onto Optix was one of my best decisions with regards to running my practices. The support staff are second to none and all members of the team are really helpful and knowledgeable. Using Optix has made my diary run more efficiently and the Business Intelligence is essential in managing Read more

Michael Harris Michael Harris Opticians

Joined in 2007 | Previous System - SDS

I have been a happy Optix user since 2007. The software helps to run a modern, efficient practice and keeps relevant information at my fingertips. The reporting from Optix BI means that I know far more about my practice performance than before for minimal additional effort on my part. The support Read more

Richard PetrieRichard Petrie Optometrists

Joined in 2008 | Previous System - IRIS

We changed to Optix nearly five years ago. Since then I have had no reason to regret the move at any time. Outstanding among the many benefits I regularly appreciate are the security afforded by their regular remote backups; the ease of moving from one record to another during a consultation; the Read more

Stuart TownsendNewbold Opticians

Joined in 2011 | Previous System - Bespoke

Optix is a complete solution. The system is excellent and does everything you would expect and more. The incremental updates and improvements and comprehensive support are fantastic. The system helps me run my business better... 10/10

David Reeves S H Harrold Group (19 Sites)

Joined in 2012 | Previous System - PCS

We spent time researching the market for a replacement for our practice management system, our research quickly established Optix as the strongest candidate and discussions with users and the Optix team confirmed our decision to adopt Optix for our 19 practices. Throughout our initial Read more

Justin Hardy Classic Eyes (2 Sites)

Joined in 2011 | Previous System - Acuitas

Since migrating to Optix from our previous management software, we have been very happy with the programme itself as well the support in particular. The support team are always very willing to sort any queries out instantly. The features of optix we have really found excellent are the Direct Debit Read more

Jayne SimcockSpecialeyes

Joined in 2008 | Previous System - New setup

We were very worried when moving from paper to computer. 80% of the staff are over 40 and had not used a computer in the workplace never mind used a PMS. The training provided gave us confidence straight away and the telephone support is second to none. It has allowed us to expand the practice but Read more

Jan Goodwin Mincher Locket Opticians (2 Sites)

Joined in 2012 | Previous System - Optisoft

We have been using Optix for 10 months now and are particularly happy with the excellent level of customer support. Having attended the recent user-group meeting we are also impressed with the commitment to adapt and improve the software to meet the user’s needs. The team at Optix really listen to Read more

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