testimonials

We understand the value of personal recommendation and hope you will take time to read through
a few of these testimonials. These are all existing Optix users and represent almost 300 of our
live sites. You can filter these testimonials by which system the writer previously used and
upgraded from. Where possible we have also provided a link to our customer’s web site

  You can use this drop down to filter by previous PMS system used

Charles Bill Bill Opticians (4 Sites)

Joined in 2010 | Previous System - Bespoke

I am a great supporter of Optix. I have used them for some years and have been very pleased with the complete package. The software is not just a booking and record system but a package able to run multiple sites. It is very reassuring to know that with the software there is a great support team Read more

Katherine Long Dalton-Brown & Long Optometrists

Joined in 2008 | Previous System - New setup

We joined the Optix Team in 2008 and although we operate from sunnier climes in the Caribbean with a different national health system we have found the Optix programme made a tremendous improvement to our business. The Optix team worked assiduously in setting up the programme liaising with Read more

Vineet KorpalEye Smile

Joined in 2010 | Previous System - New setup

When deciding on software for our new practice I had several suppliers in mind including one which I had used for 10 years in my existing practice. My initial on-line demonstration with Trevor was an "eye opener". I was amazed at the detail and thought that went into the software and having Trevor Read more

Bob Thomas-Carter Thomas Carter Opticians

Joined in 2010 | Previous System - Bespoke

Support desks get a lot of bad press, they are the sharp end of customer service. Optix are a case study of how to run a good support desk. The staff are approachable not remotely defensive and keep listening until they understand the issue. They also stick with the issue even if it’s not a Read more

Edward UklejaPeepers Opticians

Joined in 2011 | Previous System - New setup

Having abandoned other Management Systems I was initially apprehensive about trying another system. However following recommendations from several colleagues I decided to install the Optix system. As expected it takes time to get used to the system but the support team is excellent, they are always Read more

Hassan MohamadDocker & Wilson

Joined in 2010 | Previous System - Optinet

Having been Optix users for over 3 years now, I can genuinely say it was one of the best business decisions I ever made. Although moving systems is always tough, the control that Optix has given us over our KPIs, business intelligence, Direct Debit payments and general practice tasks is Read more

Annabelle MageeClearview Opticians

Joined in 2011 | Previous System - New setup

I opened my practice from scratch 2 years ago and Optix has been an integral part of my business. I saw many systems before opening my practice through locuming and Optix is the best by far. Their customer service is second to none and help and advice always easy to understand and follow. I’d Read more

Jigna Teli Linklaters Opticians (2 Sites)

Joined in 2011 | Previous System - Optisoft

We have two busy independent practices in Kent and were frustrated with the limitations of our last practice management system. We have now had Optix for 2 years and have never looked back. The functionality is far superior to anything else we looked at - the Direct Debit module is easy to use and Read more

Paul BoyleC4 Sightcare (4 Sites)

Joined in 2003 | Previous System - New setup

As a long standing Optix Enterprise multi-site user it is not an exaggeration to say that it has positively transformed and enhanced the way we operate our business. Optix enables an invaluable overview of the business at all times, especially using the BI reporting. Our adoption of the Direct Read more

James Davies Arbuthnot Opticians (2 Sites)

Joined in 2009 | Previous System - Focus

Having moved to Optix from our previous electronic practice records system in 2009 we have found Optix to revolutionise the way we run our practice. It makes marketing to our patients a very straight forward process and the Remote Printing recall system allows us to send high quality letters to our Read more

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