testimonials

We understand the value of personal recommendation and hope you will take time to read through
a few of these testimonials. These are all existing Optix users and represent almost 300 of our
live sites. You can filter these testimonials by which system the writer previously used and
upgraded from. Where possible we have also provided a link to our customer’s web site

  You can use this drop down to filter by previous PMS system used

Jayne SimcockSpecialeyes

Joined in 2008 | Previous System - New setup

We were very worried when moving from paper to computer. 80% of the staff are over 40 and had not used a computer in the workplace never mind used a PMS. The training provided gave us confidence straight away and the telephone support is second to none. It has allowed us to expand the practice but Read more

Annabelle MageeClearview Opticians

Joined in 2011 | Previous System - New setup

I opened my practice from scratch 2 years ago and Optix has been an integral part of my business. I saw many systems before opening my practice through locuming and Optix is the best by far. Their customer service is second to none and help and advice always easy to understand and follow. I’d Read more

Robb ScottDyer & Scott Opticians (2 Sites)

Joined in 2009 | Previous System - IRIS

Optix has enabled us to feel secure in our patient records and given us detailed knowledge of how the business is functioning on a daily basis. After nearly 30 years of running the business "by the seat of our pants" it has given us great peace of mind and a secure basis to grow the business. The Read more

Claire RangerHammond and Dummer Opticians

Joined in 2010 | Previous System - Optisoft

Apart from a great Practice Management System (that does everything you want it to do and more) and fantastic support staff (who are so knowledgeable and helpful), Optix is also a community of positive, like-minded people who all want to have the best and give the best to their patients and staff.

Ash HiraniMaxivise Opticians (2 Sites)

Joined in 2011 | Previous System - Focus

I chose Optix for my practices for it’s seamless performance, vast functionality and extensive business reports & intelligence. Having acquired practices with two very different and inferior practice management systems, I can honestly say that Optix was the right choice out of all the various Read more

Gerard FernandesLynne Fernandes Optometrists

Joined in 2013 | Previous System - See 20/20

Choosing a PMS system is one of the most important decisions to make as an owner. We've had Optix for one month and we're absolutely confident we've made the right move. Just exploring the BI has reduced admin for our managers and e-mails for me to read and send. The support is friendly, on tap Read more

Prof James WolffsohnAston University

Joined in 2007 | Previous System - Optisoft

We have been using Optix Software to run all our public clinics at Aston University for over 5 years now and have found them to be superb. The software is easy to use, highly intuitive and Optix staff have always been very responsive in responding to and resolving our complex demands on their Read more

Jan Goodwin Mincher Locket Opticians (2 Sites)

Joined in 2012 | Previous System - Optisoft

We have been using Optix for 10 months now and are particularly happy with the excellent level of customer support. Having attended the recent user-group meeting we are also impressed with the commitment to adapt and improve the software to meet the user’s needs. The team at Optix really listen to Read more

Abi CarpenterCarpenters Optometrists

Joined in 2009 | Previous System - None

Having implemented Optix in our first practice 2009, I can honestly say I've never looked back and would do so again without a moment's hesitation. It is a very comprehensive, well thought-out practice management system and has allowed us to do so much, from refining and improving the day-to-day Read more

Simon FalkSimon Falk Eyecare

Joined in 2013 | Previous System - See 20/20

We had planned a 3 month window in which to change PMS systems to Optix. Our previous supplier decided they would threaten to cut us off over a bank holiday weekend. The team at Optix, sorted data transfer and had us up and running and trained enough to work within 3 days. Having now used the Read more

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