testimonials

We understand the value of personal recommendation and hope you will take time to read through
a few of these testimonials. These are all existing Optix users and represent almost 300 of our
live sites. You can filter these testimonials by which system the writer previously used and
upgraded from. Where possible we have also provided a link to our customer’s web site

  You can use this drop down to filter by previous PMS system used

Annabelle MageeClearview Opticians

Joined in 2011 | Previous System - New setup

I opened my practice from scratch 2 years ago and Optix has been an integral part of my business. I saw many systems before opening my practice through locuming and Optix is the best by far. Their customer service is second to none and help and advice always easy to understand and follow. I’d Read more

Paul Graves Bodys Opticians (3 Sites)

Joined in 2008 | Previous System - See 20/20

Using our previous practice management systems, and we've had a few, always felt like wading through treacle, by comparison using Optix feels like swimming with the tide under us.

Amy MatthewsBainbridge Optometrists (5 Sites)

Joined in 2010 | Previous System - SDS

Optix is a fantastic company to work with. For us it means all our computing needs are under one roof. The customer support is excellent and everyone there goes above and beyond to help.

Kerk Davies E Aves Opticians (2 Sites)

Joined in 2011 | Previous System - Optisoft

A cloud based optical management platform is an exciting way to administer a practice. After initiating Optix with no more than two hours of instruction by telephone, we have only had to contact the help services a handful of times and all communications have been succinct and friendly. The system Read more

Ellis LeatherbarrowCooper & Leatherbarrow (2 Sites)

Joined in 2008 | Previous System - IRIS

We have been using Optix for over four and a half years. It is the fourth practice management system that we have used over the last twenty years, and in every respect is vastly superior to its predecessors. The scale and flexibility of the system is immense, and in many respects we still only Read more

Andrew KeyesKeyes Eyecare

Joined in 2014 | Previous System - Focus

A move to a new PMS is never an easy decision but our dealings with Optix have demonstrated their commitment to being a market leader PMS provider with exceptional customer service. We had a difficult start and concerns about how we'd manage with the new system in the first couple of weeks which Read more

Abbas Jaffer Family Eyecare

Joined in 2010 | Previous System - Bespoke

We migrated to Optix from an older software package at the end of 2010 and have not looked back. Optix has all the usual features one expects from practice software but particularly excels in its marketing and reporting options. The BI feature in Optix has given us a much better idea about the Read more

Finlay RosenburghRosenburgh Optometrists

Joined in 2010 | Previous System - Focus

We’ve used other practice software before BUT I’ve never had the standard of service we get from Optix they treat all clients as special so I thought I should return the compliment What makes Optix special? What makes Optix tix? It’s all their good folks who’ll get you out of a fix! Read more

Paul and Susan Verity Paul Verity Opticians (3 Sites)

Joined in 2010 | Previous System - Optisoft

We have been satisfied users of Optix for three years, having moved following several expert recommendations. Our business has benefited greatly from this comprehensive software system, linking the three practices much closer together than before. Staff have found it easy and intuitive to use, Read more

Douglas MillarBird & Fairley

Joined in 2007 | Previous System - Bespoke

For me the change to Optix has probably been the best business decision I have made. Optix is a superb tool that interacts with your patient at every part of the patients journey. It is so flexible that you can use as much or as little as you want without making things complicated, but the more you Read more

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