testimonials

Nigel Robinson Robinson Optometrists

Joined in 2009 | Previous System - Bespoke

If anyone were to ask me what one thing I would hate to be without in our practice, it would without doubt be our Optix Management System. Far superior to our previous software, it’s basically like having an indispensable member of staff present all the time. Paying the same monthly fee, which we Read more consider to be great value, irrespective of how many features we used, quickly paved the way to our becoming a virtually paperless practice. It is so intuitive, incredibly flexible, can be accessed from home, provides fantastically in depth business reports but most importantly has the best support service you could ever wish for.

All of the Optix staff are incredibly well trained, patient and unbelievably conscientious. Trevor Rowley has such pride in the system that we are assured of continual product development, a prime example being the latest direct marketing tool.

Judith and I have recommended Optix to so many people and I am delighted to say that all have been come on board as happy users. So, in one word....Invaluable!

Helen O'Brienthe Optical Shop

Joined in 2011 | Previous System - None

We moved from Optisoft and have been really delighted we made the move. Really like the Eye Exam format and the easy interface with our fundus camera. The reporting in the business intelligence element is really easy to use and is so powerful in allowing us to track our progress. And having lived Read more through a previous computer crash with no recent back-up, the security that everything is held securely on a remote server is very comforting. Also a fan of a fixed monthly fee with no up-front payment and no upgrade charges

Alastair Wade Wade opticians (7 Sites)

Joined in 2006 | Previous System - Acuitas

We have found Optix to be the most comprehensive optometric management tool available. It not only looks after our patients records, but of equal importance it is the complete solution for every aspect of running and understanding the dynamics of our group of practices. The constant development of Read more the product ensures that our practices remain at the forefront of a rapidly changing professional business.

Stella Bate Allders Opticians (11 Sites)

Joined in 2010 | Previous System - See 20/20

Allders Opticians have now been using Optix since 2010, the transition from our old practice management system to Optix could not have gone more smoothly. We have been very pleased with the system and have not looked back. BI is a wonderful tool allowing you to monitor your business anytime, Read more anywhere. Being able to have a global look at all your appointment diaries in all of your stores at the click of a button when confronted by a patient wanting to be seen that day is invaluable. Sending electronic dispensing orders could not be easier. Most importantly having the ability to log in manually when you lose internet connection gives peace of mind that you will never be left in a position that you are unable to serve your patient. Trevor and the team are a great support and with the Optix user group yearly conference you are able to influence the way the system is developed.

Robert FouldsDonovan Smith Opticians

Joined in 2008 | Previous System - Optisoft

Great system, great people. The team are always very enthusiastic to receive our input and to apply fine tuning, to what I believe is already the best management software out there.

Helen MorrisCardiff University

Joined in 2008 | Previous System - Optisoft

We have been very satisfied users of Optix for the last 5 years. The system provides an efficient way to carry out many of our tasks and is a very comprehensive system. The support team have given us a good aftercare service as well

Douglas MillarBird & Fairley

Joined in 2007 | Previous System - Bespoke

For me the change to Optix has probably been the best business decision I have made. Optix is a superb tool that interacts with your patient at every part of the patients journey. It is so flexible that you can use as much or as little as you want without making things complicated, but the more you Read more use the better it gets.

As a company Optix is great to work with from outstanding phone support, to in practice training and yearly user group meetings not to mention the online forum.

I have no hesitation in recommending Optix to any Optician from a single site to small groups.

Moin ValliValli Group

Joined in 2012 | Previous System - Optisoft

SD Haigh Opticians has now been running Optix for the last year. During that time the system has proved to be easy to understand and efficient to run. From implementing the diary, voucher preparation, dispensing right through to recalls the system is simple to use, quick efficient and hassle Read more free. All of this is easing the pressure of work.

Errors do occasionally occur, but one call to the Support Team and the matter is dealt with in a fast, efficient and friendly manner. No problem goes unsolved.

Due to previous experience in changing to a different practice management software, the team dreaded the change to Optix but it is one of the best things we ever did.

Brenda McKernanEyeworks London

Joined in 2010 | Previous System - New setup

Optix is a fantastic system that is the backbone of our practice. It has many sophisticated applications like the Direct Debit system and marketing function yet it is simple and intuitive to use. Whats-more the support staff are friendly and patient and really take on board your comments and Read more suggestions. It is a great system with great people behind it, that is constantly evolving and innovating. I couldn't be without it.

Tushar Majithia Lunettes Opticians (3 Sites)

Joined in 2010 | Previous System - Optisoft

Choosing Optix for our PMS is one of the best decision we have made. The software is user-friendly, intuitive and offers us the tools to enable our business to grow. It is reassuring that they have an excellent support team who are always very helpful. I consider Optix Software as a fundamental Read more partner in our business