You can use this drop down to filter by previous PMS system usedImran HakimHakim Group (21 Sites)
Joined in 2013 | Previous System - See 20/20
Having used and trialed almost every PMS in the optical sector, I have finaly concluded that for a business like ours that has multiple sites and a need for visibility across all locations, whilst maintaining consistency, Optix is the perfect, future-focused partner. It affords you a wealth of Read more analysis and gives you the tools to run the practice effectively. I am looking forward to leveraging the competitive advantage that the system provides to continue our aggressive growth plan.
Jason Rickaby Jason Rickaby Opticians (2 Sites)
Joined in 2009 | Previous System - IRIS
We came to Optix from IRIS, the whole transfer process was smooth and cause surprisingly few worries. The system works very well, is stable and the knowledge that all of our data is safe and off site is invaluable when environment agency tell us that we are about to flood again!
The software is Read more very intuitive as shown by how little we have to use support, but when we do it's great that everyone knows your name, the practice and is enthusiastic and informative.
I would thoroughly recommend Optix especially if you are starting out in IT integration as the team are so helpful and the initial outlay is modest and transparent - there really are no hidden extras.
Kerk Davies E Aves Opticians (2 Sites)
Joined in 2011 | Previous System - Optisoft
A cloud based optical management platform is an exciting way to administer a practice. After initiating Optix with no more than two hours of instruction by telephone, we have only had to contact the help services a handful of times and all communications have been succinct and friendly. The system Read more is a joy to use and provides masses of reports as well as a huge range of user friendly functions; I would recommend Optix to anyone. The Optix email group unites users across the country, passing useful information on and creating helpful conversation. Optix is a fantastic organisation with no serious competition.
Edward UklejaPeepers Opticians
Joined in 2011 | Previous System - New setup
Having abandoned other Management Systems I was initially apprehensive about trying another system. However following recommendations from several colleagues I decided to install the Optix system. As expected it takes time to get used to the system but the support team is excellent, they are always Read more there to guide us through any problem, even if we make the same mistake twice.
Rather than adopting the full system from Day One I am adding components as our confidence improves and we are able to change haw the practice functions. I am confident that before long we shall be "paperless".
John DuffyDuffy Optometrists (3 Sites)
Joined in 2005 | Previous System - SDS
We have been using the Optix practice management software in our three practices for some years now and are still finding new features and discovering new benefits. Trevor Rowley's unique background as both optometrist and 100% geek provide him with an amazing insight into the needs of everyday Read more optometric practice and how to develop the software to make this happen. This is then delivered in a package that is not only incredibly intuitive but backed by amazing support and service from the team in York. These folk also listen to us, if we have a problem they sort it, if we have a good idea they listen and the program evolves - amazing!
Justin Hardy Classic Eyes (2 Sites)
Joined in 2011 | Previous System - Acuitas
Since migrating to Optix from our previous management software, we have been very happy with the programme itself as well the support in particular. The support team are always very willing to sort any queries out instantly. The features of optix we have really found excellent are the Direct Debit Read more module as well as the remote postage system which both work exceptionally well and have saved us a lot in both time and expense. Another feature which has proved invaluable is the user forum which has provided solutions and inspiration to many issues related to the day to day running of our practices.
Vinesh PatelBromley Eye Centre
Joined in 2009 | Previous System - Optisoft
We have been using Optix since 2009 and have found to be a great product that is always evolving and with superb customer support
Nigel Robinson Robinson Optometrists
Joined in 2009 | Previous System - Bespoke
If anyone were to ask me what one thing I would hate to be without in our practice, it would without doubt be our Optix Management System.
Far superior to our previous software, it’s basically like having an indispensable member of staff present all the time. Paying the same monthly fee, which we Read more consider to be great value, irrespective of how many features we used, quickly paved the way to our becoming a virtually paperless practice. It is so intuitive, incredibly flexible, can be accessed from home, provides fantastically in depth business reports but most importantly has the best support service you could ever wish for.
All of the Optix staff are incredibly well trained, patient and unbelievably conscientious. Trevor Rowley has such pride in the system that we are assured of continual product development, a prime example being the latest direct marketing tool.
Judith and I have recommended Optix to so many people and I am delighted to say that all have been come on board as happy users. So, in one word....Invaluable!
Liz JacksonOakwood Eyecare (3 Sites)
Joined in 2007 | Previous System - Acuitas
We work hard to provide a seamless, professional service to our patients, where the patient is the main focus. It is paramount to us that our practice management system enhances this service, rather than detracts or takes away our focus from our main objective - Optix delivers on this for Read more us!
Optix has provided us with a comprehensive, stable system that fits together in such a way that we have felt able to embrace most areas that the system has to offer us - diary, patient records, paperless testing, recall, till management, reporting, dispensing, stock control and order management. Our staff found it quite organic to use so it slotted into our patient journey easily - including pre screening diary management for multiple Optoms. Where we have needed support, Optix staff have been available quickly, been very patient with us, and remained solution focussed no matter how challenging our requests may have been!
Trevor and his team have always been very amenable to new ideas, but without making false promises that have either not been delivered or been unreliable in their execution.
It is a true reflection of the engagement of the Company that Optix provide an unmoderated forum for users, where we can share best practice and ideas, as well as openly discuss changes that we feel would be of benefit.
I would certainly encourage potential customers to look at Optix - no system can be perfect for everyone but this is certainly the best fit for us.
Paul BoyleC4 Sightcare (4 Sites)
Joined in 2003 | Previous System - New setup
As a long standing Optix Enterprise multi-site user it is not an exaggeration to say that it has positively transformed and enhanced the way we operate our business. Optix enables an invaluable overview of the business at all times, especially using the BI reporting.
Our adoption of the Direct Read more Debit System has provided marked improvements in terms of efficiency and flexibility with our regular payment plans also.
We have demonstrated Optix to several independent colleagues , many of them are now Optix users themselves. I honestly believe that Optix is the best Optical Practice Management System available.