You can use this drop down to filter by previous PMS system usedJohn RoseJohn Rose Eyecare
Joined in 2007 | Previous System - Optisoft
I have no difficulty in recommending Optix as a product. I have been using it for nearly 6 years having tried and used three other well known software providers .... like most independents I am never satisfied ... no matter how good something is we always want the next improvement... a bit like Read more contact lenses!!
I have always found the support exceptional ... there is always someone to help at the end of the phone with an immediate response ( unlike other providers) even though the user base has grown enormously.
It does what it says on the tin and Trevor and his team are always looking to improve the product in innovative ways and listen to the requests of his users .... design by committee never works well, however Trevor and his exceptional team are able to take the best suggestions plus loads of innovations of their own and are constantly improving the product ....
Annabelle MageeClearview Opticians
Joined in 2011 | Previous System - New setup
I opened my practice from scratch 2 years ago and Optix has been an integral part of my business. I saw many systems before opening my practice through locuming and Optix is the best by far. Their customer service is second to none and help and advice always easy to understand and follow. I’d Read more highly recommend Optix as a practice software.
James Davies Arbuthnot Opticians (2 Sites)
Joined in 2009 | Previous System - Focus
Having moved to Optix from our previous electronic practice records system in 2009 we have found Optix to revolutionise the way we run our practice. It makes marketing to our patients a very straight forward process and the Remote Printing recall system allows us to send high quality letters to our Read more patients whilst saving money and staff time compared to conventional methods. Customer service is first class and the clinical records side is constantly being updated taking into account current users suggestions experiences.
Stuart TownsendNewbold Opticians
Joined in 2011 | Previous System - Bespoke
Optix is a complete solution. The system is excellent and does everything you would expect and more. The incremental updates and improvements and comprehensive support are fantastic. The system helps me run my business better... 10/10
Imran HakimHakim Group (21 Sites)
Joined in 2013 | Previous System - See 20/20
Having used and trialed almost every PMS in the optical sector, I have finaly concluded that for a business like ours that has multiple sites and a need for visibility across all locations, whilst maintaining consistency, Optix is the perfect, future-focused partner. It affords you a wealth of Read more analysis and gives you the tools to run the practice effectively. I am looking forward to leveraging the competitive advantage that the system provides to continue our aggressive growth plan.
Adrian DobinsonAdrian Dobinson Opticians
Joined in 2005 | Previous System - New setup
I installed Optix as part of my practice start up in 2005. The software was in its relative infancy then, and my decision to use it was based mainly on the fact that there was no significant initial financial outlay, just a monthly fee. Over the years, I haven't begrudged the monthly payments as Read more I've been extremely impressed with the software, it's reliability, it's ongoing development and the consistent quality of support when needed. I've particularly appreciated the fact that from the outset you have the whole software package available without constantly needing to purchase extra 'modules'. As our business has grown, we have been able to increase our use of Optix with full confidence in the system and it's ability to effortlessly handle what we expect of it.
Vinesh PatelBromley Eye Centre
Joined in 2009 | Previous System - Optisoft
We have been using Optix since 2009 and have found to be a great product that is always evolving and with superb customer support
Luke WrenLeightons Opticians (36 Sites)
Joined in 2011 | Previous System - Focus
We have been using Optix for two years, during which time the team in York have kept to all their promises and have met all of our requirements. They listen to their customers, take an idea and look at ways to update and improve their offering. The system is very advanced technically and has Read more helped structure and shape our business in terms of efficiency. Optix provide excellent customer service and I would highly recommend installing the system in your practices.
Kerk Davies E Aves Opticians (2 Sites)
Joined in 2011 | Previous System - Optisoft
A cloud based optical management platform is an exciting way to administer a practice. After initiating Optix with no more than two hours of instruction by telephone, we have only had to contact the help services a handful of times and all communications have been succinct and friendly. The system Read more is a joy to use and provides masses of reports as well as a huge range of user friendly functions; I would recommend Optix to anyone. The Optix email group unites users across the country, passing useful information on and creating helpful conversation. Optix is a fantastic organisation with no serious competition.
Helen MorrisCardiff University
Joined in 2008 | Previous System - Optisoft
We have been very satisfied users of Optix for the last 5 years. The system provides an efficient way to carry out many of our tasks and is a very comprehensive system. The support team have given us a good aftercare service as well