You can use this drop down to filter by previous PMS system usedEdward UklejaPeepers Opticians
Joined in 2011 | Previous System - New setup
Having abandoned other Management Systems I was initially apprehensive about trying another system. However following recommendations from several colleagues I decided to install the Optix system. As expected it takes time to get used to the system but the support team is excellent, they are always Read more there to guide us through any problem, even if we make the same mistake twice.
Rather than adopting the full system from Day One I am adding components as our confidence improves and we are able to change haw the practice functions. I am confident that before long we shall be "paperless".
Robert FouldsDonovan Smith Opticians
Joined in 2008 | Previous System - Optisoft
Great system, great people.
The team are always very enthusiastic to receive our input and to apply fine tuning, to what I believe is already the best management software out there.
Andy OrkneyR A Orkney Ltd
Joined in 2013 | Previous System - Optinet
We have been running our small market town practice through Optix software for 7 months now and use as much of the system as we can: diary, patient recall, GOS forms, all till transactions, all our clinical records, all contact lens and spectacle dispensing records, direct debits and utilize the Read more extensive reports available within the Optix Business Intelligence programme. We have no regrets switching from another software provider and enjoy the efficient and friendly back-up facilities provided by the Optix team on the rare(!) occasions that we have found ourselves needing assistance to operate the system. In particular the templates that we have requested within the communications function allow us to smoothly process onward referrals within the NHS, in addition to LES and LVA records and communications which saves much time and keeps these communications within the patient record.
As we enter our 25th year in practice, I feel for the first time that I am fully in control of all aspects of my business, thanks to the tools available to me through Optix and look forward to the next 25 years.
James Davies Arbuthnot Opticians (2 Sites)
Joined in 2009 | Previous System - Focus
Having moved to Optix from our previous electronic practice records system in 2009 we have found Optix to revolutionise the way we run our practice. It makes marketing to our patients a very straight forward process and the Remote Printing recall system allows us to send high quality letters to our Read more patients whilst saving money and staff time compared to conventional methods. Customer service is first class and the clinical records side is constantly being updated taking into account current users suggestions experiences.
Stuart TownsendNewbold Opticians
Joined in 2011 | Previous System - Bespoke
Optix is a complete solution. The system is excellent and does everything you would expect and more. The incremental updates and improvements and comprehensive support are fantastic. The system helps me run my business better... 10/10
Stephen PeartThe Village Optician (4 Sites)
Joined in 2011 | Previous System - See 20/20
As successful Opticians we focus on customer service, attention to detail, and having systems in place that enable our staff to be customer facing. At last in Optix Software we have found a computer system that helps us achieve all this. What makes them different to the other two PMS suppliers we Read more have used in the past? Customer service, attention to detail and systems that are designed to maximise practice efficiency.
Pam Robertson Angus Optix
Joined in 2009 | Previous System - Optisoft
After a few false starts with other PMS systems, we started using Optix in 2009. Since then, the software has added bells and whistles to make it the complete software solution for any optometric practice, large or small. You can chose to use all the available options or cherry pick the ones that Read more will work best for your team. With an unfailing, friendly and enthusiastic support team, integrating Optix into your business will be one of the best decisions you can make.
Jeremy Heynes Barraclough and Stiles Opticians (6 Sites)
Joined in 2007 | Previous System - Bespoke
We have been users of Optix Software since 2007 and believe it is the best optically orientated business and patient management system on the market today. A truly versatile product backed up by the friendliest, most accessible and knowledgeable customer services team I have experienced. I can’t Read more praise Optix enough.
Annabelle MageeClearview Opticians
Joined in 2011 | Previous System - New setup
I opened my practice from scratch 2 years ago and Optix has been an integral part of my business. I saw many systems before opening my practice through locuming and Optix is the best by far. Their customer service is second to none and help and advice always easy to understand and follow. I’d Read more highly recommend Optix as a practice software.
Stella Bate Allders Opticians (11 Sites)
Joined in 2010 | Previous System - See 20/20
Allders Opticians have now been using Optix since 2010, the transition from our old practice management system to Optix could not have gone more smoothly. We have been very pleased with the system and have not looked back. BI is a wonderful tool allowing you to monitor your business anytime, Read more anywhere. Being able to have a global look at all your appointment diaries in all of your stores at the click of a button when confronted by a patient wanting to be seen that day is invaluable. Sending electronic dispensing orders could not be easier. Most importantly having the ability to log in manually when you lose internet connection gives peace of mind that you will never be left in a position that you are unable to serve your patient. Trevor and the team are a great support and with the Optix user group yearly conference you are able to influence the way the system is developed.