You can use this drop down to filter by previous PMS system usedKathryn AnthonyKathryn Anthony Opticians
Joined in 2013 | Previous System - See 20/20
I have never regretted changing to the Optix system. Compared to our previous system our staff find it both intuitive and easy to use and what is even more impressive is how Trevor and his team work constantly to improve their product and listen to feedback from their customers to do so. The Read more support team are excellent and always on hand to sort out any queries quickly and efficiently and the Business Intelligence module provides us with an in depth analysis of our business in an easy to understand way. All in all a great product.
Gerard FernandesLynne Fernandes Optometrists
Joined in 2013 | Previous System - See 20/20
Choosing a PMS system is one of the most important decisions to make as an owner. We've had Optix for one month and we're absolutely confident we've made the right move.
Just exploring the BI has reduced admin for our managers and e-mails for me to read and send. The support is friendly, on tap Read more and efficient. Everything exhibits an attention to detail. The user conference and forum show a confidence in their product and service, that is matched by opinions from experienced Optix users. Lynne and I are now looking forward to having a partner in our business growth.
David BennettBrooks & Wardman Optometrists
Joined in 2003 | Previous System - New setup
When looking, some 10 years ago for a new practice management system I happened upon a new company on the market place. Being the inquisitive sort that I am, I dipped my toe in the fresh new water of this new company "Optix", used their system and I am delighted to say they have kept my boat Read more floating ever since.
Ever wishing to push forward the boundary of user friendliness and always listening to its customers, this company has done for this practice and for many others the huge favour of removing the not insignificant burden of records back up, record management, accounting, and practice admin tasks from the hum-drum of daily practice..
There is not one other optical management system out there which combines ease of use, intuitive interfaces and second-to-none support.
It is difficult to envisage how one practised all those yeas ago without the support and willingness to solve problems that the Software and the team behind optix. It is testament to their dedication and hard work that this software has become the de-facto standard to which all other optical managment systems must look.
I know that this all seems rather a "too-good-to-be-true" scenario, but I find it difficult to be critical about a piece of software the simply "does what its say on the tin" without fuss and has the support of a team of dedicated people, whose uniform belief that it is "product pride" is what business is all about.
Helen MorrisCardiff University
Joined in 2008 | Previous System - Optisoft
We have been very satisfied users of Optix for the last 5 years. The system provides an efficient way to carry out many of our tasks and is a very comprehensive system. The support team have given us a good aftercare service as well
Stella Bate Allders Opticians (11 Sites)
Joined in 2010 | Previous System - See 20/20
Allders Opticians have now been using Optix since 2010, the transition from our old practice management system to Optix could not have gone more smoothly. We have been very pleased with the system and have not looked back. BI is a wonderful tool allowing you to monitor your business anytime, Read more anywhere. Being able to have a global look at all your appointment diaries in all of your stores at the click of a button when confronted by a patient wanting to be seen that day is invaluable. Sending electronic dispensing orders could not be easier. Most importantly having the ability to log in manually when you lose internet connection gives peace of mind that you will never be left in a position that you are unable to serve your patient. Trevor and the team are a great support and with the Optix user group yearly conference you are able to influence the way the system is developed.
Stephen Brophy Rifkind & Brophy Optometrists
Joined in 2003 | Previous System - Optinet
I have used Optix for many years including its predecessor, and find Optix to be an excellent, stable practice management system. Its clinical record system and BI reporting makes analysis easy. The system has evolved over the years in response to customer feedback and continues to do so.
All of Read more the functionality is there to go paperless if you wish with more equipment compatibility being steadily added to system. The safety of offsite storage and backup of clinical information is essential in this day and age. This, coupled with the excellent support team, gives great peace of mind. I would recommend the Optix system and support team to all.
Alan McCandlessMcCandless Opticians
Joined in 2013 | Previous System - Acuitas
Optix has been a transformation to our practice management. It works faultlessly and any queries are dealt with immediately by support. The biggest difference that sets Optix apart is its superb support team who are so helpful and knowledgeable and consistently over deliver. The forum is also Read more excellent and the fact that practitioners opinions are there for all to see keeps standards sky high. The BI reports module is great and much more comprehensive than any other I've experienced...plus it ALL WORKS!! Would recommend 100% to anyone.
Ronan McKennaVisioncare Opticians (2 Sites)
Joined in 2008 | Previous System - New setup
We have been Optix users for 5 years and, while it was always an excellent system, it has constantly evolved and improved throughout this time. Optix is a vital part of the development of our practices.
Robert FouldsDonovan Smith Opticians
Joined in 2008 | Previous System - Optisoft
Great system, great people.
The team are always very enthusiastic to receive our input and to apply fine tuning, to what I believe is already the best management software out there.
Skates Kothari Visionary Eyecare (2 Sites)
Joined in 2009 | Previous System - Bespoke
Optix is an evolving professional practice management solution for optometry practice, run by a company who truly listens to its customers and provides generous support