testimonials

Kerk Davies E Aves Opticians (2 Sites)

Joined in 2011 | Previous System - Optisoft

A cloud based optical management platform is an exciting way to administer a practice. After initiating Optix with no more than two hours of instruction by telephone, we have only had to contact the help services a handful of times and all communications have been succinct and friendly. The system Read more is a joy to use and provides masses of reports as well as a huge range of user friendly functions; I would recommend Optix to anyone. The Optix email group unites users across the country, passing useful information on and creating helpful conversation. Optix is a fantastic organisation with no serious competition.

Claire RangerHammond and Dummer Opticians

Joined in 2010 | Previous System - Optisoft

Apart from a great Practice Management System (that does everything you want it to do and more) and fantastic support staff (who are so knowledgeable and helpful), Optix is also a community of positive, like-minded people who all want to have the best and give the best to their patients and staff.

Tony LawrenceThe Vision Centre

Joined in 2004 | Previous System - New setup

We are in our tenth year as a user of Optix and quite simply it has become the cornerstone of our practice! it is simple to use, quick to respond, robust and reliable. I Have used many practice management systems both 'off the shelf' and 'bespoke' and quite simply none of them are a shade on Optix. Read more Our Optometrist loves the clinical modules, the staff love the diary and dispensing modules, My wife loves the administration functions and I get a fantastic insight into the performance of my business from the Business Intelligence module. The functionality of the system pays for itself in man hours saved, allowing us to focus more time on our patients. If you are thinking of switching to Optix, it really is a no brainer!

Jo Cashell Coton & Hamblin (2 Sites)

Joined in 2008 | Previous System - Optisoft

Moving onto Optix was one of my best decisions with regards to running my practices. The support staff are second to none and all members of the team are really helpful and knowledgeable. Using Optix has made my diary run more efficiently and the Business Intelligence is essential in managing Read more the practices and staff performance - I couldn't work without it.

There aren't many companies who value your feedback as much as Optix do - it’s very satisfying to know that they listen and are constantly improving the system to make it run seamlessly.

Optix support staff are great, always very helpful. They are also very efficient and don't make me feel like a fool when I ask a stupid question.

Jason Rickaby Jason Rickaby Opticians (2 Sites)

Joined in 2009 | Previous System - IRIS

We came to Optix from IRIS, the whole transfer process was smooth and cause surprisingly few worries. The system works very well, is stable and the knowledge that all of our data is safe and off site is invaluable when environment agency tell us that we are about to flood again! The software is Read more very intuitive as shown by how little we have to use support, but when we do it's great that everyone knows your name, the practice and is enthusiastic and informative.

I would thoroughly recommend Optix especially if you are starting out in IT integration as the team are so helpful and the initial outlay is modest and transparent - there really are no hidden extras.

David BennettBrooks & Wardman Optometrists

Joined in 2003 | Previous System - New setup

When looking, some 10 years ago for a new practice management system I happened upon a new company on the market place. Being the inquisitive sort that I am, I dipped my toe in the fresh new water of this new company "Optix", used their system and I am delighted to say they have kept my boat Read more floating ever since.

Ever wishing to push forward the boundary of user friendliness and always listening to its customers, this company has done for this practice and for many others the huge favour of removing the not insignificant burden of records back up, record management, accounting, and practice admin tasks from the hum-drum of daily practice..

There is not one other optical management system out there which combines ease of use, intuitive interfaces and second-to-none support.

It is difficult to envisage how one practised all those yeas ago without the support and willingness to solve problems that the Software and the team behind optix. It is testament to their dedication and hard work that this software has become the de-facto standard to which all other optical managment systems must look.

I know that this all seems rather a "too-good-to-be-true" scenario, but I find it difficult to be critical about a piece of software the simply "does what its say on the tin" without fuss and has the support of a team of dedicated people, whose uniform belief that it is "product pride" is what business is all about.

Maninder Kalsi Selby & Taylor Opticians (2 Sites)

Joined in 2010 | Previous System - New setup

Optix was my first and only practice software. It contains everything you could possibly need to run a practice (even remotely) including a forum for other Optix users to ask questions, swap frames, and even tell jokes. The support team are always helpful and prompt at solving any issues or Read more submitting requests for future updates.

Nigel Robinson Robinson Optometrists

Joined in 2009 | Previous System - Bespoke

If anyone were to ask me what one thing I would hate to be without in our practice, it would without doubt be our Optix Management System. Far superior to our previous software, it’s basically like having an indispensable member of staff present all the time. Paying the same monthly fee, which we Read more consider to be great value, irrespective of how many features we used, quickly paved the way to our becoming a virtually paperless practice. It is so intuitive, incredibly flexible, can be accessed from home, provides fantastically in depth business reports but most importantly has the best support service you could ever wish for.

All of the Optix staff are incredibly well trained, patient and unbelievably conscientious. Trevor Rowley has such pride in the system that we are assured of continual product development, a prime example being the latest direct marketing tool.

Judith and I have recommended Optix to so many people and I am delighted to say that all have been come on board as happy users. So, in one word....Invaluable!

Michael FairbairnFairbairn Opticians (2 Sites)

Joined in 2011 | Previous System - Optisoft

I just want to say we should have had Optix software a long time ago, although since 2011 we have never looked back. The product and service are second to none. Our staff are happier and have more time to spend with our patients and customers. Thanks again Trevor and team

Royston Bayfield Bayfields Opticians (5 Sites)

Joined in 2006 | Previous System - Focus

A great product with fantastic support, I couldn’t be happier. The team at Optix are always innovating, working out what you want from a practice management system, before you even know what it is that you want. As a company we only want to deal with the best that is why we chose to work Read more alongside Optix, they are one of the most important relationships we have. The success of any business or practice is as good as the foundation you build it on and Optix certainly gives you a great foundation to build on.