testimonials

We understand the value of personal recommendation and hope you will take time to read through
a few of these testimonials. These are all existing Optix users and represent almost 300 of our
live sites. You can filter these testimonials by which system the writer previously used and
upgraded from. Where possible we have also provided a link to our customer’s web site

  You can use this drop down to filter by previous PMS system used

Alastair Wade Wade opticians (7 Sites)

Joined in 2006 | Previous System - Acuitas

We have found Optix to be the most comprehensive optometric management tool available. It not only looks after our patients records, but of equal importance it is the complete solution for every aspect of running and understanding the dynamics of our group of practices. The constant development of Read more

Mike EdmansGardiner Opticians

Joined in 2012 | Previous System - SDS

Gardiner Opticians introduced Optix 6 months ago, having used paper for virtually everything before - we had more filing cabinets than anything else in the practice. After a few weeks of entering our product catalogues into the system, we moved over to Optix overnight. All our systems were running Read more

Simon FalkSimon Falk Eyecare

Joined in 2013 | Previous System - See 20/20

We had planned a 3 month window in which to change PMS systems to Optix. Our previous supplier decided they would threaten to cut us off over a bank holiday weekend. The team at Optix, sorted data transfer and had us up and running and trained enough to work within 3 days. Having now used the Read more

Graeme Brown Brown Optometrists (5 Sites)

Joined in 2008 | Previous System - Bespoke

With five practices Optix allows us to manage our business effectively and easily. It gives you the tools to drive your business forward and their customer service is exceptional!

Vik JuggessurChelmer Village Opticians

Joined in 2009 | Previous System - Focus

Compared to other software management systems used (Optisoft, Iris and briefly See2020), for us, the package is by far the most comprehensive and secure without having to worry about modules, backups or upgrades. The system works well and even when you think it is working effectively, through the Read more

Stephen PeartThe Village Optician (4 Sites)

Joined in 2011 | Previous System - See 20/20

As successful Opticians we focus on customer service, attention to detail, and having systems in place that enable our staff to be customer facing. At last in Optix Software we have found a computer system that helps us achieve all this. What makes them different to the other two PMS suppliers we Read more

Brain DavidsonBrain Davidson Opticians

Joined in 2012 | Previous System - Acuitas

I have found Optix a delight to deal with, and would have no hesitation recommending them to anyone. Trevor and his team go out of their way to provide an unparalleled support service to backup their product. True customer service always wins. Other software companies should take note!!!

Alan McCandlessMcCandless Opticians

Joined in 2013 | Previous System - Acuitas

Optix has been a transformation to our practice management. It works faultlessly and any queries are dealt with immediately by support. The biggest difference that sets Optix apart is its superb support team who are so helpful and knowledgeable and consistently over deliver. The forum is also Read more

Katherine Long Dalton-Brown & Long Optometrists

Joined in 2008 | Previous System - New setup

We joined the Optix Team in 2008 and although we operate from sunnier climes in the Caribbean with a different national health system we have found the Optix programme made a tremendous improvement to our business. The Optix team worked assiduously in setting up the programme liaising with Read more

Stuart TownsendNewbold Opticians

Joined in 2011 | Previous System - Bespoke

Optix is a complete solution. The system is excellent and does everything you would expect and more. The incremental updates and improvements and comprehensive support are fantastic. The system helps me run my business better... 10/10

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